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Legal

Privacy Policy

Last updated: [Date to be confirmed]

Draft template — to be completed before launch. Sections marked [like this] must be filled in with the real business details. This template is not legal advice; have it reviewed by a qualified professional.

This policy explains how StreamlineTech ("we", "us") collects and uses personal data when you use streamlinetech.ie and contact us. We are committed to handling your data in line with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988–2018.

1. Who we are

The data controller is [registered business / legal name], [business address]. You can contact us about privacy at makhosindlovu101@gmail.com.

2. What we collect

  • Enquiry form: your name, business name, email address, and optionally your phone number, website, Google Business Profile link, area of interest, message and preferred contact method.
  • Technical data: your IP address is processed briefly to protect the form from spam and abuse.
  • Analytics (only with your consent): if analytics is enabled and you accept analytics cookies, Google Analytics collects information about how you use the site, such as pages viewed and approximate location.
  • Direct messages: if you contact us by email or WhatsApp, we receive your name, contact details and whatever you choose to include in your message.

3. Why we use it and our legal basis

  • To respond to your enquiry and provide a requested audit or quote — taking steps at your request before entering a contract, and our legitimate interest in responding to business enquiries.
  • To protect our website from spam and misuse — our legitimate interest in keeping our services secure.
  • To understand how our website is used (analytics) — your consent, which you can withdraw at any time.

We do not sell your personal data or use it for automated decision-making.

4. Who we share it with

  • [Website hosting provider, e.g. Vercel Inc.] — hosts this website.
  • [Email delivery provider, e.g. Resend] — delivers form submissions to our inbox.
  • Google Ireland Limited (Gmail) — our email inbox, where enquiries and emails are received and stored.
  • [Spam protection, e.g. Cloudflare Turnstile, if enabled].
  • WhatsApp Ireland Limited — if you choose to message us on WhatsApp, under WhatsApp's own terms and privacy policy.
  • Google Ireland Limited (Google Analytics) — only if analytics is enabled and you consent.

Where a processor transfers data outside the European Economic Area, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or the EU–US Data Privacy Framework. [Confirm for each processor]

5. How long we keep it

Enquiries that don't lead to work are kept for [e.g. 12 months] and then deleted. Client records are kept for as long as required for the contract and for legal and tax obligations [e.g. 6 years]. This website does not store form submissions in a database; they are delivered by email.

6. Cookies

This website does not set non-essential cookies unless analytics is enabled and you accept them. Full details are in our Cookie Policy.

7. Your rights

You have the right to access, correct or delete your personal data, to restrict or object to its processing, to data portability, and to withdraw consent at any time. To exercise these rights, contact us using the details above. You also have the right to complain to the Data Protection Commission.

8. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page. See also our Terms of Service.